26 Questions Before Hiring a Software Company

Transparent answers to everything you need to know: pricing, timeline, source code ownership, NDAs, and warranties

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💰 Pricing & Budget

How much does it cost to build a mobile app or website?

Project costs vary based on complexity, features, and timeline. Simple apps start from 50,000 SAR, while complex enterprise solutions range from 200,000+ SAR. We provide detailed quotes after understanding your requirements in a free consultation.

What are your payment terms? Can I pay in installments?

Yes! We work with milestone-based payments: 30% upfront, 40% at mid-development, and 30% upon delivery. For larger projects, we offer flexible payment schedules. No hidden fees ever.

Can I try the product before making full payment?

Yes! You can try a demo or MVP version before making full payment. This ensures you're satisfied with the quality before committing. We believe in a risk-free model.

⏱️ Timeline & Process

How long does software development typically take?

Typical timelines: MVP/simple apps: 6-12 weeks, medium complexity: 3-6 months, enterprise solutions: 6-12+ months. We provide accurate timelines after analyzing your requirements.

What development methodology do you follow?

We follow Agile methodology with 2-week sprints. This means you get regular updates, can see progress, and provide feedback at every stage. Full transparency from start to finish.

Can I get regular updates during development?

Yes! We send weekly reports and bi-weekly demos. You can follow every stage, see completed work, and provide immediate feedback.

📜 Ownership & Legal

Will I own the source code after project completion?

Yes, absolutely! Upon final payment, you receive 100% ownership of all source code, designs, and documentation. We transfer everything to your repositories and provide complete handover.

Do you sign NDAs and confidentiality agreements?

Yes! We sign NDAs before any project discussion. Your ideas, business plans, and data are protected by legally binding confidentiality agreements. We take IP protection seriously.

Is my data safe with you?

Yes! We adhere to the highest standards of security and privacy. All your data is protected, confidential, and never shared with third parties. We use enterprise-grade encryption and security best practices.

💻 Technology & Capabilities

What technologies and programming languages do you use?

We use modern technologies: Flutter & React Native for mobile, React/Vue.js/Angular for web, Node.js/Python/PHP for backend, and cloud services like AWS & Azure. We choose the best stack for each project.

Do you develop for both iOS and Android?

Yes! We develop for both platforms. We primarily use Flutter for cross-platform development, which means you get both iOS and Android apps from a single codebase, saving time and cost.

Can you integrate with our existing systems?

Yes! We specialize in system integrations including ERP systems, payment gateways, CRMs, accounting software, and third-party APIs. We ensure seamless data flow between your existing tools and new software.

Can the software scale as my business grows?

Yes! We build all solutions with scalability in mind. Whether you're starting with 100 users or planning for 100,000, our architecture grows with your business.

What types of software do you develop?

We develop all types: mobile apps (iOS & Android), websites, business solutions, ERP systems, e-commerce platforms, LMS, and more. See our portfolio.

☁️ Cloud & Digital Services

What cloud computing services do you offer?

We offer comprehensive cloud solutions including: cloud migration (AWS, Azure, Google Cloud), app hosting, cloud infrastructure management, and backup & disaster recovery. We help you reduce costs and increase flexibility.

How can digital transformation benefit my company?

Digital transformation helps you: improve operational efficiency by up to 40%, reduce costs, enhance customer experience, and make data-driven decisions. We provide comprehensive consulting and a customized roadmap for your business.

What do managed IT services include?

Our managed services include: 24/7 system monitoring, regular maintenance, security management, continuous technical support, and software updates. We provide a complete IT team at lower cost than in-house hiring.

How does process automation improve my business?

Process automation reduces human errors by 90%, saves time and effort, and improves productivity. We automate: data entry, invoicing, sales reports, inventory management, and internal workflows.

🛡️ Support & Warranty

Is there a warranty on the software? How long?

Yes! All projects include a 3-6 month warranty covering bug fixes and performance issues. We fix any problems that arise during the warranty period completely free of charge.

Do you provide technical support after launch?

Yes! We offer free technical support during the warranty period, plus optional maintenance packages for ongoing support, updates, and enhancements. Our team is available via phone, email, and WhatsApp.

What if I'm not satisfied with the result?

Your satisfaction is our priority! We work with you step by step and offer unlimited revisions during development. We don't move to the next phase without your approval.

Do you provide training on how to use the software?

Yes! We provide comprehensive training sessions and detailed documentation for you and your team. We ensure you'll use the software efficiently.

Do you provide hosting services?

Yes! We provide reliable cloud hosting solutions or help you set up hosting with your preferred provider. We ensure high performance, security, and 99.9% uptime.

🤝 Working With Us

Do I need technical experience to work with you?

No! We explain everything in simple language and help you at every step. Our goal is to make your experience easy and clear, no matter your technical background.

Do you work with clients outside Saudi Arabia?

Yes! We work with clients across the GCC and Middle East region. We use remote collaboration tools to ensure seamless cooperation regardless of your location.

What is your team's experience?

Our team includes developers and designers with 8+ years of experience. We've completed 50+ successful projects across various industries. See our work.

How do I start my project with you?

Simple! Contact us for a free consultation. We'll discuss your idea, understand your requirements, and provide a detailed quote and timeline. No commitment until you approve!

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